Welcome to ezammart.com. EZAM Mart Limited ("e;EZAM Mart"e;) provides access to the EZAM Mart.com website or the mobile application/app or any other media ("e;Website"e;) to you subject to the terms and conditions ("e;Terms"e;) set out on this page. By using the Website, you, a registered or guest user in terms of the eligibility criteria set out herein ("e;User"e;) agree to be bound by the Terms. Please read them carefully as your continued usage of the Website, you signify your agreement to be bound by these Terms. If you do not want to be bound by the Terms, you must not subscribe to or use the Website or our services.
Without providing any prior notice, the Site retains the right to alter, amend, add, or remove any part of these Terms and Conditions at any time. In the absence of any other notification, changes take effect when they are posted on the website. Please periodically review these terms and conditions to for any modifications. Once modifications to the terms and conditions of use are posted, your continuing use of the site indicates your acceptance of such changes.
By accepting these Terms of Service, you acknowledge that you are at least the legal age of majority in the State or Province in which you currently reside, or that you have granted us permission to permit any minor dependents of yours to use this website.
You are not permitted to use our products for any unlawful or illegal purposes, nor are you permitted to break any local laws (copyright laws included) by using the Service. It is forbidden for you to send any viruses, worms, or damaging codes. Your Services shall be immediately terminated in the event of any breach or violation of the Terms.
All items' pricing and availability are contingent upon their availability. If the item or items you have ordered are unavailable, EZAM Mart will notify you as soon as possible. If not, comparable options will be provided by Customer Care.
When you visit EZAM Mart and/or make a purchase, you declare that you understand that, because of the nature of the business, availability may vary even after an order has been placed. If the product is out of stock, customer service will provide you with other options or the ability to completely cancel your transaction.
The delivery date for pre-booked products/items will be decided by EZAM Mart and the individual brands. A delivery date will be specified in the product page's specifications. Brands are responsible for any delivery delays. Pre-book orders will not be affected by the delivery timing of regular or EZAM Mart office collection orders.
Although every attempt is taken to assure the accuracy of the prices published on EZAM Mart, there is no assurance as to their accuracy. All prices are subject to change without notice. Before shipping the order, we will let you know if the pricing differs from what is shown, and you will be given the choice to proceed or not.
We reserve the right at any time to modify or discontinue any Service (or any part or content thereof) without notice at any time. We shall not be liable to any customer or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Selecting the appropriate payment option is necessary in order to make purchases from online retailers. Four really simple and practical payment options are available to customers of EZAM Mart: cash on delivery, card on delivery, bkash payment.
Products are available exclusively online through EZAM Mart. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Replacement Policy.
EZAM Mart has endeavored to exhibit the product as precisely as possible, keeping in mind the object's actual color and dimensions. However, there could be variations in the product's color or size due to your device's display settings, technical problems, and display variances. Because of this, EZAM Mart is unable to guarantee that the actual goods will precisely resemble the display image. Your only option if an item from EZAM Mart is not what you expected is to return it undamaged by meeting all requirements outlined in our Return and Replacement Policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer, at any time. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
We maintain the right to reject any order you submit to us. Quantities purchased per person or per order may be limited or canceled at our sole discretion. The same payment card, the same customer account, and/or orders using the same billing and/or shipping address are a few examples of these limits. We could try to get in touch with you via the phone number or email you gave us when you placed the order if we decide to amend or cancel it. Orders that seem to be placed by dealers, resellers, or distributors, in our exclusive opinion, may be restricted or prohibited.
As a guest or client, you consent to giving accurate, up-to-date, and complete account information for each and every transaction you make from our store. Additionally, you commit to updating your account and any other pertinent data as soon as possible, such as your email address, credit card numbers, and expiration dates, so that we can finish processing your transactions and get in touch with you as needed.
Every user account must be made using their unique registered email address and cell phone number. It is not possible to create more than one account with the same details. In such a scenario, the user is not permitted to take advantage of any offers, discounts, gift cards, or deals more than once during campaigns or other sporadic sales.
Discounts and allowances (Coupon code, Promo code, Gift card code, Adjustment code, App discount, Occasional offers or sign-up offer etc.) are reductions of the basic price of products or services. The value of the discount coupon or gift card will not be refunded on returns or exchanges after using for a successful order from EZAM Mart. Users having multiple accounts under the same Cell Phone number, or email address cannot avail the discounts or offers more than once, as is the policy. Promotional SMS may only contain the main content of the offer but terms and conditions are mentioned on the website. EZAM Mart holds the right to change/revise/modify any Discount offers OR Promotional Allowances without prior notice. Customer is entitled to comply accordingly. Customers cannot avail multiple discounts offers in a single order. For example, if a customer uses 2X vouchers then he cannot use reward points or any other discount along with the ordered item
This site uses cookies, which means that you must have cookies enabled on your computer in order for all functionality on this site to work properly. A cookie is a small data file that is written to your hard drive when you visit certain Web sites. Cookie files contain certain information, such as a random number user ID that the site assigns to a visitor to track the pages visited. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies, by themselves, cannot be used to find out the identity of any user.
Your submission of personal information through the store is governed by our Privacy Policy. Visit our website to learn more about our Privacy Policy.
Occasionally there may be information on our website or some Services containing typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information, on our or on any related website, is inaccurate at any time without prior knowledge (including after you have submitted your order or concern).
We undertake no obligation to update, amend or clarify information on our or on any related website, including without limitation, pricing information, except as required by law.
No specified update or refresh date applied in the Service or, on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
EZAM Mart promises to deliver quality and authentic products to their customers. Therefore, EZAM Mart always runs Quality Control checks after receiving the ordered product from the authorized vendors. EZAM Mart reserves all rights to cancel any order of the customer after finding any quality issue from Quality Control checks of the ordered product, as we aim to give our customers the best online shopping experience.
EZAM Mart also reserves all rights to cancel any order if the ordered product is unavailable or if it is out-of-stock. Product unavailability cannot be predetermined or predicted by the website, whether it is due to unavoidable inventory management issues, website management issues, vendor stock update issues or any other unpredictable reason.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its contents:
(a) For any unlawful purpose.
(b) To solicit others to perform or participate in any unlawful acts.
(c) To violate any international, federal, provincial or national regulations, rules, laws, or local ordinances.
(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
(f) To submit false or misleading information.
(g) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
(h) To collect or track the personal information of others.
(i) To spam, phish, pharm, pretext, spider crawl, or scrape.
(j) For any obscene or immoral purpose.
(k) To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
(l) Fake orders of any kind are not accepted and customers need to choose the method of payments as per company policy in order to receive deliveries of the products. Example: Customers not receiving an order after confirming it intentionally will be counted as a fake order.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be free from error obtained from the use of the service will be accurate or reliable. User must understand that, from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without prior notice to you, under different circumstances.
You expressly agree that your use of, or inability to use the service is solely your risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall EZAM Mart, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, vendors, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
It must also be stated that, most of EZAM Tech Mart's products carry a Warranty, the user can avail the warranty directly at any brand authorized Servicing Point or through EZAM Mart as well.
However, any use of the product that results in any injury, loss, or damage whether direct or indirect, will not make EZAM Mart liable for providing servicing facilities provided that, such direct or indirect use and the results thereof, is not covered nor supported by the provisions under the products accompanying Warranty.
For more information, please visit our Warranty Policy page.
As a user of the website and the services therein, you agree to indemnify, defend and hold EZAM Mart harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, vendors, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or any documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof as may be deemed fit).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed and interpreted in accordance with the applicable laws governing eCommerce in Bangladesh. Any and all actionable legal claim or proceedings arising out of, or in connection to this website, must be brought within the jurisdiction of a competent Court in Bangladesh.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
For more information regarding the Terms of Service or if you have any queries or concerns you can contact us or for any questions about the Terms of Service should be sent to us at info@ezammart.com.